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The Incredible India Tourist Facilitator Certification (IITFC) Program is a digital project of the Government of India’s Ministry of Tourist (MoT), aimed at encouraging Indian citizens to participate in the growing tourism sector. It’s an online tourist facilitator programe that allows individuals to learn about tourism at their own time, location, and pace. After finishing this programe, the learner will be qualified to work for the Ministry of Tourism as a Certified Tourist Facilitator.

  • Technology
    Moodle (LMS)
  • Time
    1+ Year
  • Team
    7 Members
  • Platform
    Web Application


The Incredible India Tourist Facilitator Certification (IITFC) Program was created to help citizens gain valuable skills in order to make the tourism industry more effective and accessible. IITFC is a well-structured training program platform that helps learners master the nuances of tourism to work as a Certified Tourist Facilitator for the Ministry of Tourism with its personalized learning approach.

Development Approach

GirnarSOFT deployed a strategic project approach to fulfill the requirements of our clients. The project involved developing a learning management system that simplifies and streamlines complex learning modules for an effective and high quality learning experience. We analyzed the project requirements to understand the business details & target customers and devise a modular plan to complete the work at hand.  We could design, build, and deploy a value-oriented LMS/Moodle platform with our development method for our clients.

  1. E-Learning Web Portal
  2. Moodle-based Mobile Application

Business Challenges

IITFC approached us to build an easy and reliable learning platform that makes tourism learning convenient and hassle-free for the learners. We analyzed the requirements to build a Moodle-based learning platform that offers effortless registration, login, course and test features. Our project enables students to keep a track of their performance, get reviews and take exams in a simple manner.

Solution & Features

Tourist facilitators will be able to utilise the e-learning system to train and learn from the courses. Users can register/login and enrol in online courses such as basic and refresher courses from this page. Users can also view the dashboard, take internal tests, communicate with internal users, bookmark courses, offer comments, and get certifications and different sorts of reports using this system.

  1. Easy, simple learning platform
  2. Advanced LMS features to streamline learning
  3. Performance Tracking & Reporting
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